Clinical Operations Management and Process Redesign

Client: ER Clinic (USA) –(non-central)

Challenge: Longer patient wait time in the ER.

Solution: Myriad Consulting advised the operations management team of a tertiary hospital by assessing the current emergency room design, providing valuable feedback, redesigning the emergency room setting, and implementing new protocols for a patient triage system

Result: The changes that were advised in their design and protocols resulted in reduction in patient wait time. (details not allowed due to NDA)

Client: Tertiary Hospital (USA)

Challenge: Weekend resident scheduling issue for physicians which lead to a decrease in patient appointments on Fridays.

Solution: Myriad Consulting LLC advised by assessment and carefully crafting an effective strategy to redesign the infrastructure of the scheduling system.

Result: Myriad provided recommendations and proposed automations which, when implemented, could improve patient appointments.